Terms of Service

1. Introduction

Welcome to TaxNoticeAI ("Platform"), an AI-powered tax notice response platform operated by Aanya Technologies ("Company", "we", "us", or "our"). By accessing or using TaxNoticeAI, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Platform.

2. Nature of Service

TaxNoticeAI is a software-as-a-service (SaaS) platform that uses artificial intelligence to assist Chartered Accountants and tax professionals in analyzing income tax notices and generating draft replies with legal citations. The Platform provides:

• OCR-based extraction of notice details (assessee name, PAN, section, assessment year, demand amount)
• AI-powered legal research across ITAT orders, High Court rulings, Supreme Court decisions, and CBDT circulars
• Draft reply generation with legal citations and arguments
• Cross-referencing between the Income Tax Act 1961 and the new Income Tax Act 2025
• Deadline tracking and case management tools

3. Eligibility

To use TaxNoticeAI, you must be at least 18 years of age and a tax professional, Chartered Accountant, or an individual authorized to represent assessees before Indian income tax authorities. By using the Platform, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into these Terms.

4. Account Registration and Security

You must register for an account to access TaxNoticeAI's features. You may register using your email address and password, or through Google OAuth. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately if you discover or suspect any security breaches
• Not share your account credentials with any third party

We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, misleading, or in violation of these Terms.

5. Subscription Plans and Pricing

TaxNoticeAI offers a free trial and paid subscription plans (Starter, Professional, Firm). By subscribing to a paid plan, you agree to pay the applicable fees as displayed on the Platform at the time of subscription. All prices are in Indian Rupees (INR) and are exclusive of applicable taxes (GST).

• Free Trial: 7 days with limited features (3 notice analyses, 3 draft replies)
• Starter: ₹3,999/month — 15 notices/month, full citations
• Professional: ₹7,999/month — 50 notices/month, advanced analysis
• Firm: ₹16,999/month — unlimited notices, multi-user access

Subscription fees are billed in advance on a monthly or annual basis. We reserve the right to modify pricing with 30 days' prior notice. Continued use after a price change constitutes acceptance of the new pricing.

6. Refund Policy

All subscription payments are non-refundable. We provide a free trial period so that you can evaluate the Platform before committing to a paid plan. Once a subscription payment is processed, it cannot be refunded, in whole or in part. Please see our Refund Policy for complete details.

7. Intellectual Property

All content, features, functionality, software, algorithms, AI models, text, graphics, logos, and trademarks on TaxNoticeAI are owned by or licensed to Aanya Technologies and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of all documents, notices, and data you upload to the Platform. AI-generated draft replies are licensed to you for your professional use. You may not resell, redistribute, or sublicense AI-generated content as a standalone product or service.

8. Prohibited Conduct

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable laws
• Upload fraudulent, fabricated, or misleading documents
• Attempt to reverse-engineer, decompile, or extract the Platform's AI models or algorithms
• Circumvent or attempt to circumvent usage limits or security measures
• Use automated scripts, bots, or scraping tools to access the Platform
• Share your account with unauthorized users or resell access
• Transmit viruses, malware, or other harmful code
• Misrepresent AI-generated drafts as having been reviewed by a professional when they have not

9. AI-Generated Content Disclaimer

TaxNoticeAI uses artificial intelligence to analyze tax notices and generate draft replies. While we strive for accuracy and verify citations against source material, AI-generated content may contain errors, omissions, or inaccuracies. You acknowledge that:

• AI-generated drafts are suggestions for professional review, not final documents
• Legal citations should be independently verified before submission
• The Platform may not capture all relevant case law or recent developments
• You bear full responsibility for any document you submit to tax authorities
• The Company is not liable for any consequences arising from the use of AI-generated content

10. Data and Privacy

We take the privacy and security of your data seriously. Uploaded documents containing sensitive information (PAN numbers, financial details) are encrypted at rest and in transit. Please review our Privacy Policy for complete details on how we collect, use, store, and protect your data.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Aanya Technologies and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use of or inability to use the Platform
• Any errors, omissions, or inaccuracies in AI-generated content
• Unauthorized access to or alteration of your data
• Any penalties, demands, or adverse orders arising from tax proceedings
• Any third-party conduct on or through the Platform

Our total aggregate liability shall not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Aanya Technologies, its directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to your use of the Platform, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

You may cancel your account at any time from your account settings. We may suspend or terminate your account at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, the Company, or third parties, or for any other reason. Upon termination, your right to use the Platform ceases immediately. We may retain your data as required by applicable law.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India. Before initiating any legal proceedings, you agree to attempt to resolve the dispute through good-faith negotiation for a period of 30 days.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through a prominent notice on the Platform at least 15 days before they take effect. Your continued use of the Platform after such notice constitutes acceptance of the modified Terms.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at support@niftydesk.app.